Record Information in Contextual side Panel - Service Operations Workspace

Clara Lemos
Mega Sage
Mega Sage

‎04-22-2023 08:00 AM - edited ‎04-24-2023 12:43 AM

Hi all,

 

In the Record Information Side Bar in Service Operations Workspace,  I would like to display SLA details, I am able to see the SLA widget in the UIB but it doesn't show in the workspace. Any thoughts? 

Thanks !

 

First Picture is what I have in CSM workspace that SLA details are available, that is what I'm trying to replicate  in the Service Operations Workspace ( second pic) 

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Eugene Severi
Tera Contributor

‎05-16-2023 02:35 AM

Hi Clara,

 

Did you solve this one? I'm also trying to figure it out,

 

Thanks

Eugene

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Aakash2708
Tera Contributor

‎09-13-2024 01:15 AM

Did you got any resolution for this even I am looking for the same solution

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