Record Producer on Demand table- Collaborators Mapping

Shree Nag
Tera Expert

Hello,

I have created a demand record producer.

I need to specify a user or a set of users(for a business owner selection) that needs to map to Collaborators on the demand table.

 

The collaborators type on demand table is a list collector.

When I choose list collector  type on the catalog form, it looks like as attached in the pic.

How can I make it LOOK the same as the collaborators as in demand table.

 

On the catalog form, I need remove the Filter condition on users also.

Please help. Appreciate your time

2 REPLIES 2

Tanushree Maiti
Kilo Patron

Hi @Shree Nag 

 

In Your Demand catalog, Business Owner Name variable is having type : List Collector 

In your demand , Collaborators field is having type : List

 

In Servicenow , there is NO OOB List type is available for Variable which has same look as Field's type : List.

refer: Types of service catalog variables 

 

To Remove the filter condition from List collector Variable :

  1. In the Variable attributes field, enter: no_filter = true

    Screenshot 2026-04-13 233753.png
Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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pavani_paluri
Tera Guru

Hi @Shree Nag ,

 

What you are seeing is expected, to appear catalog variable same as demand field in variable attributes you can add glide_list. Then both will appear same.

 

You can search and auto complete as well by adding below to variable attributes: 

ref_auto_completer=AJAXTableCompleter,ref_ac_columns_search=true,ref_ac_columns=email,glide_list

 

To map both fields add below script on record producer:

current.collaborators = producer.business_owner;

 

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Pavani P