redirect the URL

[Royal1]

when user open the below URL, i want ServiceNow system to redirect the page default to portal home page instead of below url 

https://ABCCCC.service-now.com/$chat_support.do?queueID=34327642424243242341363612

we have disabled this "$chat_support.do?queueID=34327642424243242341363612" URL, and we have configured this URL in different apps and email signatures and now we can not go back to each place and change, so we want redirect to service portal home page when chat url  entered in the browser page

now if any one try access this url, it should redirect to service portal home page

[Dr Atul G- LNG]

Hi @Royal1 

I am not access this link. 

What is your exact use case , so that we can help you. 

[Royal1]

we have disabled this "$chat_support.do?queueID=34327642424243242341363612" URL, and we have configured this URL in different apps and email signatures and now we can not go back to each place and change, so we want redirect to service portal home page when chat url  entered in the browser page

now if any one try access this url, it should redirect to service portal home page

[Dr Atul G- LNG]

Hi @Royal1 

I did not have this setup and i think , need to change every place is only way.

[Siddhesh Gawade]

Hello @Royal1 ,

It looks like you are trying to find workaround. Ideally you should be changing URL with the new URL were you wanted to redirect which will be the best practice.

Kindly mark the answer ✔️Correct or Helpful ✔️If it addresses your concern.

Regards,

Siddhesh