Redirecting end users to /esc instead of /sp.

[Sriraj V]

Hi All,

I need to redirect my end users to /esc, Have anyone tried this?

Hi Mark @Mark Roethof ,

I referred your article to redirect users from /sp to /esc.

I have one question, how to redirect end users to /esc instead of /sp..? Any thoughts on this? 

As you aware, for redirecting end users to /sp : I have created a property "glide.entry.first.page.script" and used this "new SPEntryPage().getFirstPageURL()". By this way redirection takes care by OOB script include.

Regards,

Sriraj

[Aman Kumar S]

Hey,

Can you give more details about your use case, not very clear what you are looking for?

[Sriraj V]

Hi Aman,

Currently in our instance we have the functionality to redirect end users to /sp. We achieved this by creating a property "glide.entry.first.page.script" and used "new SPEntryPage().getFirstPageURL()" for redirection.

Now we would like to redirect the end users to /esc instead of /sp. In order to achieve this functionality what changes I need to do? Thats my query.

Regards,

Sri

[Charles Louis1]

Hi,

You can try the below link to redirect the user.

https://community.servicenow.com/community?id=community_blog&sys_id=53bc6e25dbd0dbc01dcaf3231f9619b2

[SalmaT]

We recently had a similar requirement to deactivate a Service Portal, and as per the ServiceNow documentation, there is an out-of-the-box way to achieve this without deleting the portal. You can refer to the official documentation here for detailed steps: 

https://www.servicenow.com/docs/r/zurich/platform-user-interface/service-portal/deactivate-portal.ht... 

This explains how to mark a portal as inactive and optionally redirect users to an alternate portal.