Reference Qualifer on Standard Change template fields

[Johny1]

The reference qualifier on the change "Business Service" field is not working on the Default Change Request values on the standard change template.

Any solution please?

[Subhajit Mukher]

Hi,

This is expected as Change Request values is a macro with label which uses the macro - std_chg_template_val_render to fetch change request fields and it does not support reference qualifier. Try making the business service mandatory in the standard change proposal record before submitting for approval. See if that works.

[Subhajit Mukher]

Hi, 

No, its is not possible to add reference qualifier here. Only way is that after creation of the standard change template, make the business service mandatory on the change form so that The user can enter the required data on the form. If there needs to be a specific value of business service for a specific template, try populating the default value for that template.

[R_52]

This can be done via before query business rule. Below is the sample query which worked fine for me.