Reference qualifier on variable
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04-09-2026 12:03 PM - edited 04-09-2026 01:08 PM
Hi,
I am stuck at advance reference qualifier for variable
I am working on an advanced reference qualifier for a Service Catalog variable, but it’s not working as expected.
I have two variables:
Agora Team – Select Box (single select)
Select Role – List Collector (multi-select)
The Select Role variable references the sys_choice table.
Data setup:
In sys_choice:
The Value field stores the Agora Team value
The Label field stores the Role name
Each Agora Team can have multiple associated roles.
Requirement:
When a user selects a value in Agora Team, the Select Role (List Collector) should display only the roles (labels) that are associated with that selected team (based on matching value in sys_choice).
Issue:
I have written an advanced reference qualifier, but it is not filtering the roles correctly based on the selected Agora Team.
Refrence qualifier
Screenshot from sys_choice table record
Screenshot from the portal variable
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04-09-2026 01:27 PM
Looks like the qualifier is using the wrong field. current.variables.agora_team returns the selected value, so you should match that against dependent_value in sys_choice, not label. Also make sure element uses the variable’s internal name, not the question text, and add ref_qual_elements=agora_team on the list collector so it refreshes properly.
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04-09-2026 03:25 PM
Can you help me with the reference qualifier code @mujeebqasimi
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04-10-2026 07:19 AM
Here you go!
Let me know if you have any questions,
if it helped please mark this helpful and accept the solution