Reference variable not visible in Portal for non-admin user but visible in classic view

[Yakshitha]

I have created a reference variable in my catalog item which is referring to Business Application table. In the portal when the non admin user click on that reference variable its showing "No Matches Found" but in Classic UI same variable displaying the values.

[Brian Lancaster]

Are you using the same non-admin account for both the portal and Classic UI?

[Yakshitha]

Yes Testing with same account

[Ankur Bawiskar]

@Yakshitha 

it's because of query_range ACL which was introduced by ServiceNow recently

you need to create new query_range ACL with Table.*  on Business Application table

Give role to that ACL and it will start showing records for non-admins in portal reference variable

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