Related Search to provide results only for IT articles while creating new article for IT KBs

Raju303
Tera Contributor

Hello,

 

While creating a new IT Knowledge Article, the Related search results to display only the relevant articles from the IT knowledge bases. Please let me know how can we achieve this and it shouldn't effect other knowledge base articles.

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Raju303 

 

I’m not fully understanding your issue. Could you please share some screenshots to help me understand it better?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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