Related Search to provide results only for IT articles while creating new article for IT KBs
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03-12-2025 05:06 AM
Hello,
While creating a new IT Knowledge Article, the Related search results to display only the relevant articles from the IT knowledge bases. Please let me know how can we achieve this and it shouldn't effect other knowledge base articles.
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03-12-2025 05:15 AM
Hi @Raju303
I’m not fully understanding your issue. Could you please share some screenshots to help me understand it better?
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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