Relation between Assigned to and Assignment group

Praveen Paleka2
Mega Contributor

In the incident table, the assigned to field shows only the users belonging to the selected assignment group. How does this work? I know that it's not just about setting the dependent field as assignment group in the dictionary of assigned to. There is more to it.

6 REPLIES 6

Yeah Subhojit. Link is helpful but its mentioned that some magic happens behind the scene.Not clarified.

Thanks,
Rahul

Del4
Tera Contributor

@Ajaykumar Can that be bi directional? So if the assigned to is selected first and you go to select the assignedment group - only the grps that the assigned to is associated with shows up?

 

Thanks

Del