So, I've added a field to the incident table called URL, which is of the URL type. We would like this field to be a hyperlink to the incident itself when it is exported to an excel document. I have the hyperlink portion of this working fine, but it w...
How can we add a cancel button under actions below the resolve button in service portal? can anyone help me for this how to add this where can i add code and how to add ?
Hi, We have 3 radio buttons in a form, whenever I checked the 3rd radio button then it should be redirected to a page in other window is it possible, if yes please help... Thanks, Asish
Hello All, I have a requirement where I need to validate a field in service catalog. It shouldn't allow special characters as '`~!@#$%^&*()|+=?;:'",<>{} []\/ Also it shouldn't allow \W = Anything that isn't a word character (including punctuation etc...
I had some SLA's on HR task table.Where the user cannot be able to see them under Task SLA, Where as admin can see them,Please advice what can be the cause for this?
I can't locate any videos, webinars or documentation outlining best practices for SLA Management. Does anyone have something that I'm missing?
Hi Team, I have read ServiceNow really recommends everyone to use flows over Business rules whereever possible. Can someone explain what is the major advantage? Additionally is it okay to have multiple small flows running on a table just like we crea...
Hi , All Can any one tell me how can i define global variable and global function in classless script include so that i can use that in another script include and scripts. Thanks
HI All, I have a requirement like when the P1 Incident is raised i am sending one notification with all the information of that incident. My requirement is like, I need to send new Teams bridge URL and password details in the same notification. Can ...
We are a large company that is new to Service Now, and our implementation team is so busy they have a hard time responding in a timely fashion. so I thought I would ask this here. My team reviews data produced by other teams, and when we identify som...
Hi Team, I wanted to find all the script and places where ever sys_id is hardcoded in script. Reason : After finding i wish to place it thorough the system properties. Please help through scripting how can i find where ever sys_id i hardcoded. Re...
Hi All, 'Hope everyone is safe and healthy. Is it possible to create multiple requested items (sc_req_item) based on a list collector? For example, if I have 5 items listed from the list collector, it will also create 6 RITM. Like order guide but fro...
why we need ui policy, ui action, client script, business rule ,script include & data policy in service now . why we are using these all , what is main difference ?
How to allow only PDF attachments in Record producer ? Attachments - Allow only submit PDF format attachment with Max 5 MB size.
I am trying to update records present in the Archive Incidents table(ar_incident). But I am unable to do it. Is there anyway to update the records without un archiving them?
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