Release Management Feature Actual Start date

Brian Lancaster
Tera Sage

I has asked to look into why the actual start date and actual end date are the same on features. It seems that Actual start date does not populate until the state is work in progress which make sense. However, when you go to another state like Testing/QA when you save the record Actual start date is wiped out. Finally when you go to closed complete the Actual start date and the Actual end date are set to the same thing. Any idea what is causing this? I don't see any BR running when this happens only the global Save UI Action which does not seem of have any code for this.

 

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Brian Lancaster 

 

https://docs.servicenow.com/bundle/xanadu-release-notes/page/release-notes/it-service-management/rel...

 

AGLearnNGrow_0-1722532247730.png

 

 

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Dr. Atul G. - Learn N Grow Together
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12 REPLIES 12

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Brian Lancaster 

 

Greetings!!

 

If you are referring to Release V2 then i wll say it is not good even OOTB. I tried this in my PDI earlier and there is no validations on dates  / state movement. Also SN is planning to sunset the Release V2 and in W.D.C. Release Digital Release Product has been launched. 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Release v2 is setup for you to do your own workflows. Where did you see about it being deprecated. I cannot find anything saying that.

Hi @Brian Lancaster 

 

Greetings!! 

Sorry for delay in response.  I attended the DPR webinar and in that it was told that Release V2 is going in sunset mode soon.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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