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01-31-2023 09:33 AM
Hi experts, what is this release version field (kb_version) on Knowledge base table and what is the functionality of this. Also, there is an OOTB client script which mentions this field. Could you please explain this client script to me
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01-31-2023 12:29 PM
This is not something to worry about these days. Basically, Knowledge Management V3 was introduced with the Fuji release. Customer upgrading from Eureka had the option to install Knowledge Management V3 as a plugin. This field indicates whether the knowledge base is version 2 or 3 (no other option).
The client script is checking this version of the knowledge base the article belongs to. If it is v2, it hides the user criteria related sections from the page, otherwise displays them.
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01-31-2023 12:29 PM
This is not something to worry about these days. Basically, Knowledge Management V3 was introduced with the Fuji release. Customer upgrading from Eureka had the option to install Knowledge Management V3 as a plugin. This field indicates whether the knowledge base is version 2 or 3 (no other option).
The client script is checking this version of the knowledge base the article belongs to. If it is v2, it hides the user criteria related sections from the page, otherwise displays them.
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02-01-2023 01:41 AM
Hi @Laszlo Balla , thanks for the reply. One of our UI policy to hide User criteria based on knowledge base selected is not working because of this clientscript. Can we deactivate this Client script ? would It have any major impact anywhere in the system?
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02-02-2023 08:32 AM
Yes, you can deactivate it if you have conflicts. The only potential impact will be that this client script can be flagged as a Skipped Chang record during upgrades, because the active column will differ from the out of the box record. You just need to make sure this is documented so you would know what to do with it during upgrades (retain).