Remove 'duplicate' RITM from an Approval Report
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an hour ago - last edited 56m ago
Good afternoon,
We have many catalog items with multiple approvers.
How can I filter out a report so that it only shows one approver per RITM even if the RITM has multiple approvers?
In the attachment there are RITMs showing approval for 9; approval for 6 - only want to show one per RITM
Thank you in advance,
Rachel
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41m ago
Hi @rconstantino ,
its simple - don't group by "Approval for" it shows one row per one approval though their are tagged to single RITM
do you have a different requirement?
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026
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23m ago
I only grouped by 'approval for' to show the issue.
The RITM ending in 778 - this has 9 approvers on it; I want the report to only display this once.
How do I achieve that?
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59 seconds ago
Hi @rconstantino ,
Can you add a large image (when you paste the image, click on large size) - unable to read the above one and also when you say "I want the report to only display this one" - which one are you referring, this could be a group approval, could you please provide more context?
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026
