Remove/Hide a field from the left slush bucket

Aparna Sharma
ServiceNow Employee
ServiceNow Employee

Hi,

I have a custom table that extends Task table and have created two new fields 'Category' and 'Subcategory' as reference fields in my custom table.

While personalizing the form/list, I don't want the Task table fields with the same name (Category and subcategory) to be available in the left slush bucket for the selection since these fields are not being used. Is there a way to hide/remove   these fields from the slush bucket so that user can't select these unused fields at all ?

 

 

Thanks,

Reach

1 ACCEPTED SOLUTION

You could still use ACLs for this, i.e. have an ACL for the field on Task table to deny access (at Task table level) and have separate ACLs for the same field for tables that extend Task (e.g. Incident, Change, etc.) to allow access on that level. ACLs on child table override ALCs on the base table. More information is available here:


Using Access Control Rules - ServiceNow Wiki


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17 REPLIES 17

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Reach aparna,



You can make the field as protected.


Please refer the below link for further details


http://wiki.servicenow.com/index.php?title=Requiring_Fields_on_a_Form



Thanks,


Pradeep Sharma


Vimal Priya
Giga Guru

Hello Aparna


I guess you have created your own table which usertable.JPG


extended the task table .In which you dont have any category or sub category fields in the form layout.




Vimal Priya
Giga Guru

Also You will have your custom fields .


Slava Savitsky
Giga Sage

If those fields are not used for any purpose in your instance, you can either deactivate them in the Dictionary or use an ACL to make them readable only by admins (or another role your users do not have).