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‎07-20-2014 11:09 PM
Hi,
I have a custom table that extends Task table and have created two new fields 'Category' and 'Subcategory' as reference fields in my custom table.
While personalizing the form/list, I don't want the Task table fields with the same name (Category and subcategory) to be available in the left slush bucket for the selection since these fields are not being used. Is there a way to hide/remove these fields from the slush bucket so that user can't select these unused fields at all ?
Thanks,
Reach
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‎07-21-2014 12:53 PM
You could still use ACLs for this, i.e. have an ACL for the field on Task table to deny access (at Task table level) and have separate ACLs for the same field for tables that extend Task (e.g. Incident, Change, etc.) to allow access on that level. ACLs on child table override ALCs on the base table. More information is available here:
Using Access Control Rules - ServiceNow Wiki
Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/
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‎10-01-2015 02:28 AM
Thanks Slava for your suggestions.
My requirement is:
I have a custome field 'Priority(u_user_priority)' which should be visible to user on self-service view and this priority is always synced with OOB 'Priority (priority)' field.
Now for itil users user 'Priority(u_user_priority)' should not be visible in left slush bucket when they personalize list.
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‎10-01-2015 04:12 AM
You could create a field-level ACL for 'add_to_list' operation over 'u_user_priority' field and require a certain role or script any condition at all.
Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/
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‎08-18-2017 04:47 AM
Hi Slava,
I also tried to create ACL for 'add_to_list' operation over the field I don't want to show in slush bucket but it is not working. For 'add_to_list', advanced checkbox and script field is not visible. Do we have to write any script on that ACL??