Repeat Flow Based on Variable Answer

[DylanB]

I have a catalog item that when closed, creates a CI. This works off a Flow. In the catalog item, there is a variable of 1-5 named "Number of Accounts". 

There was an ask to create a number of SCTASKs based on the answer to the Number of Accounts variable. For example, if the answer to the variable is 3, it creates 3 SCTASKs, and each SCTASK follows the rest of the Flow, creating a unique CI when closed. 

I'm struggling to find a good way to loop the flow until the correct number of SCTASKs is created. Does anyone have a suggestion on the best way to do this?

[Alex Tod1 · Accepted solution]

Hi @DylanB,

 This article might help you: https://www.servicenow.com/community/developer-forum/flow-designer-do-the-following-until-loop-limit...

 I did something similar based on counter.

[DylanB]

Hi Alex, thanks for the reply. I tried something similar on my PDI, but I'm having trouble getting it to increment the flow variable. I have the following steps set up. 

On step 5, I scripted incrementing the flow variable with the following code. I'm not well versed in scripting so I'm not sure if this is the correct code. I found it on another post and changed the variable name. 

In testing, the flow is getting stuck waiting on step 3 and 4. The first SCTASK is being created though. 

[DylanB]

I figured out my issue now. The Create Catalog Task step had the Wait checkbox checked.

I unchecked that and it it ran through the rest of the flow correctly, except that it would create one less ticket than the catalog item variable choice. To fix that, I set the flow variable to 0 in step 2 and it worked correctly.