Report view field ACL doesn't allow me view record, even I have admin role

Sruthi17 · ‎11-26-2023

Hi Experts,

I have admin role, still I am unable to view the report. I am getting error "Access to this content denied based on report_view field ACLs".

When I change the below highlighted field to any other field it works

But I verified there is no ACLs on this field. Still I am not sure why I am unable to view report.

Can you please help me troubleshoot this issue?

Sruthi17 · ‎11-27-2023

Hi @Dr Atul G- LNG , I did not understand your context. Could you please provide more details?

Dr Atul G- LNG · ‎11-27-2023

Sorry for confusion. My point was

- As you are in HR scoped App, please check the ACL that allowed HR admin or not. (It can be issue)

- Also dont make any changes as you shared screen shot at dictionary level with accessing the impact.

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Luxo Nadappan · ‎11-27-2023

Hi,

There are changes to report acl and non role users will not be able to able to see report.

https://docs.servicenow.com/bundle/vancouver-now-intelligence/page/use/reporting/concept/report-view...

Also worth looking at add_to_list access control list if you field is being used in list.

Regards,

Luxo

nandhini muthu · ‎02-20-2024

Hi Shruthi,

I am facing same issue .Did you get solution for this .Please let me know if any .