Report

Asha Pathak
Tera Contributor

Hello Community!

 

How to create following type of report 

AshaPathak_0-1741327711185.png

 

Pleas

 

1 ACCEPTED SOLUTION

Yes, it is expected one. The value is in seconds.

 

AGLearnNGrow_0-1741350919306.png

 

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9 REPLIES 9

Dr Atul - LNG
Tera Patron

Hi @Asha Pathak 

 

I am not 100% sure whether this is 100% achievable. For this, you need to create 3 different data set, 

1 - Incident

2- Request 

3 - MTTR,

 

Here is link

https://www.servicenow.com/docs/bundle/xanadu-now-intelligence/page/use/reporting/concept/c_Multiple...

AndersBGS
Tera Patron

Hi @Asha Pathak ,

 

The count of incidents and request you can easily do with two datasets in on graph. The MTTR can only be created in performance analytics, as you need to do this by calculation.

 

@AndersBGS @Dr Atul - LNG ,
Thank you! How to add coluns as shown in image?

Hi @Asha Pathak 

 

Follow this  https://www.servicenow.com/docs/bundle/xanadu-now-intelligence/page/use/reporting/concept/c_Multiple...

 

AGLearnNGrow_0-1741336618602.png

 

it wil l come when you select display data in table.