Report

dixitreddy
Tera Contributor

‎08-20-2025 05:24 AM

I need to create a report where it should contain all the incidents which downgraded from P1 to P2 , repeat incidents, and resolution actions

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dixitreddy
Tera Contributor

‎08-22-2025 06:50 AM

can i get the steps to configure report using metric for P1 to P2 downgrade incidents

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to dixitreddy

‎08-22-2025 06:53 AM

Hi @dixitreddy 

“Don’t take me wrong, but the links have already been shared with you. You can go through them on your own and complete the work. Believe me, once you start, you’ll learn even more

 

https://www.servicenow.com/docs/bundle/xanadu-platform-administration/page/use/reporting/task/create...

https://youtu.be/Dnr6Tcblv5M

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Dr. Atul G. - Learn N Grow Together
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