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07-25-2022 03:25 AM
Hi,
We are embarking on wider use of tagging incidents so that we can track trends, this is very helpful for at a glance dashboards. However its difficult to gage who is participating in this.
Are their any options for checking either
1) Who in our team has and hasn't been tagging, maybe a weekly count
2) Which incidents raised by or for a particular team have no tags.
Thanks
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Incident Management
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07-25-2022 03:37 AM
Hello
Usually tags are stored in tags table "lable.list" and label entires are "label_entry" table.
I would suggest try reporting on label_entry table like below
Table:label_entry
type: time series and column chart
Group by : created by
Trend By: created
Per:Month
Aggrgation:Count
Filter: Table is incident
Please mark my answer correct if it helps you
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07-25-2022 03:37 AM
Hello
Usually tags are stored in tags table "lable.list" and label entires are "label_entry" table.
I would suggest try reporting on label_entry table like below
Table:label_entry
type: time series and column chart
Group by : created by
Trend By: created
Per:Month
Aggrgation:Count
Filter: Table is incident
Please mark my answer correct if it helps you
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06-17-2024 02:09 AM
Hi,
In this report it is not possible to select the field assignment group on the incident table.
How to achieve that or is that not possible?
Regards, Marcel
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07-25-2022 04:01 AM
Thanks Mohith, that looks promising, will give it a go.
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07-25-2022 04:05 AM
please mark my answer correct if it helps you