Reports of requests created by a user from a specific group

Jesus Herrera
Tera Contributor

I'm trying to create a report of Requests that were Opened by users that are in a specific group. I tried to use the sc_req_item table but I wasn't able to link it to the table sys_user_grmember. Is there a way to link these both tables in a report?

1 ACCEPTED SOLUTION

AndersBGS
Tera Patron
Tera Patron

Hi @Jesus Herrera ,

 

There is no dot-walk relation between sys_user_grmember and sc_req_item. If you need to have this, you either need to mentioned the user one by one. The down side here is that the report is not dynamic. 

you can also create a database view for the same which will work and be dynamic.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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4 REPLIES 4

Rafael Batistot
Kilo Patron

Hi @Jesus Herrera 

May you try 

Table Relationships:

  • sc_req_item ➝ requested_for or opened_by ➝ sys_user

  • sys_user ➝ sys_id ➝ sys_user_grmember.user

  • sys_user_grmember.group ➝ the group you want to filter by

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Jesus Herrera
Tera Contributor

When I try using the dot walk is not showing the relationship with the sys_user_grmember. Is this relationship using the dot walk in the reports?

@Jesus Herrera 

table is not available via dot-walk in reports because it's a many-to-many relationship table between sys_user and sys_user_group.

If you found this response helpful, please mark it as Helpful. If it fully answered your question, consider marking it as Correct. Doing so helps other users find accurate and useful information more easily.

AndersBGS
Tera Patron
Tera Patron

Hi @Jesus Herrera ,

 

There is no dot-walk relation between sys_user_grmember and sc_req_item. If you need to have this, you either need to mentioned the user one by one. The down side here is that the report is not dynamic. 

you can also create a database view for the same which will work and be dynamic.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/