How to Create a Button in RITM Worknotes for a Specific Catalog Item with Conditional Visibility?

[Vinusha928]

Hello All,

I have a requirement where I need to add a custom button in the Worknotes section of an RITM (Requested Item) for a specific catalog item. The conditions are:

• The button should only be visible after the associated task is completed.
• When clicked, the button should navigate to a specific URL/link.

Could you please guide me on:

1. The best approach to implement this (UI Action, Client Script, or any other method)?
2. How to set the visibility condition based on the task completion status?
3. Any examples or best practices for adding such buttons in RITM Worknotes?

Thank you in advance for your help!