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Request item variable view

surajsukuma
Tera Contributor

‎09-17-2024 04:13 AM

When we use List Collector fields, In RTIM and SCTASK variable showing below field option. Filter, Available & Selected. Is it possible to keep showing only selected field? We don't want to show available and Filter option to ITIL users. its more confusing. 

 

surajsukuma_0-1726571554702.png

 

 

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Long Duong
Kilo Sage

‎09-17-2024 05:16 AM

Hi surajsukuma,

Can you please try make it read only on RITM and SCTASK by using Catalog client script or Catalog UI policy? It will only show the selected values.

 

Please mark my comments helpful if it can help you.
Thank you!

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