Request Item via Link

[Oliver Konrad]

Submit a request via a link without pressing the submit button in the ServiceCatalogue again.
In other words, I don't need a link to the catalogue item, but the order should be triggered immediately when the link is clicked.

I hope someone can help me here.
Many thanks in advance.

[Gummagatta Hars]

Hi Oliver,

From the description it is not clear where the link will be displayed. If you are looking for submitting a catalog item request automatically when user clicks on the link in ServiceNow fulfiller view. You can use UI actions and cart API.

Here is the link to the article which talks about How to submit a catalog item using REST API

Please accept the solution if it works for you and let me know in case if any further information is required.

Thanks,

Harsha

[Oliver Konrad]

The user should just click on the link on the ESC portal (quick link...) and the request will be submitted and the flow will be executed and the user will be assigned the role.