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Requested for field not updating on RITM

riskay123
Mega Guru

‎07-07-2024 04:33 PM

Hello,

 

I have a catalog item that uses a flow. This flow has an Update Record Action to update the Requested for field with the value of a variable that references the sys_user table. But it does not appear to update the record. I have run a test, and it does not appear to be having any error.

 

Image 1.png

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Does anyone know the reason why this field will not update.

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1 REPLY 1

Dnyaneshwaree
Mega Sage

‎07-08-2024 01:38 AM - edited ‎07-08-2024 01:38 AM

Hello @riskay123 ,

Please add ".name" in the reference of requested for of the update record activity.
i.e., 1. Get Catalog variables.select_the_existing_user.Name.


Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!

Dnyaneshwaree Satpute
Tera Guru
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