Restrict Impersonation based on the role or group or even by user
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yesterday
Restriction of impersonation to specific users can be implemented using a Script Include named "ImpersonateEvaluator".
This Script Include contains a function called canImpersonate:
canImpersonate: function(currentUser, impersonatedUser) {
return true;
}
currentUser: The user who is currently logged in
impersonatedUser: The user whom the current user is attempting to impersonate
If the function returns true, impersonation is allowed.
If it returns false, impersonation of that specific user is restricted.
This logic can be customized based on business requirements. For example, users belonging to a specific HR group can be prevented from being impersonated due to their access to sensitive information, which is the primary reason for this requirement.
Reach out to me for more information.
Thanks for reading,
Badrinarayan
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yesterday
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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