Restrict incident visibility to current assignment group

[tapu]

the incident list should be visible to only the current assignment group member.

It should be done via query business rule.

Can anyone help me with this ?

[Musab Rasheed]

Hello,

Write this simple Query BR

Use below link and copy query and paste it in BR because sysid might differ

https://instance/incident_list.do?sysparm_query=assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744%5EORassignment_groupISEMPTY&sysparm_first_row=1&sysparm_view=ess

Regards

[Kieran Anson]

It's also probably worth adding an OR condition in to prevent records with no assignment group being filtered from all non-admins.

[Musab Rasheed]

Agreed, have updated screenshot 🙂

[Ankur Bawiskar]

Hi,

what if there is no group present on the incident record?

There is already a query BR on incident table.

Please update that only to avoid multiple query BRs

Regards
Ankur