Releasing software quickly shouldn’t mean compromising on security, compliance, or resilience. That’s why ServiceNow and JFrog are deepening their integration to help organizations deliver innovation faster and with confidence. Announced at JFrog’s SwampUP conference on September 9, this strategic integration brings together ServiceNow’s intelligent automation and operational insights with JFrog’s software supply chain evidence to support trusted, end-to-end application releases.
This enhanced integration between ServiceNow and JFrog is built with a clear goal: to help bridge the gap between Dev and Ops teams by providing the visibility, governance, and agility they need to release software at scale—without compromising trust. It removes friction in the handoff between development and operations, enabling smarter, faster decisions through automation and shared data context. Whether you're managing releases for critical services or scaling your delivery pipelines, this integration helps teams stay aligned, compliant, and responsive.
The new integration offers:
- Seamless integration, simplified setup: JFrog and ServiceNow can now connect bi-directionally using a secure REST endpoint that will directly persist artifact and evidence data from JFrog into ServiceNow, and ServiceNow application context into JFrog – there is no longer a need to modify your CI/CD pipelines to capture this data in ServiceNow
- Automated change creation: When a version is promoted to an environment requiring approval in JFrog, a corresponding change request is automatically generated in ServiceNow. This change record includes all relevant metadata and security/compliance evidence, so change advisory boards (CABs) and automated policies have the full picture.
- Policy-driven automated change approval: By combining JFrog’s artifact evidence—such as security scans and provenance—with operational data from ServiceNow—such as service criticality, open incidents, or related outages—you can automate change governance based on risk and business impact. This reduces manual overhead while ensuring compliance with internal controls and regulatory frameworks.
- Accelerate incident response: When issues arise, teams can trace problems back to specific changes, releases, and artifacts. With shared visibility across both platforms, root cause analysis becomes faster and more precise—reducing mean time to resolution (MTTR) and mitigating repeat issues.
- Developer-focused experience: Developers can continue working in tools they’re familiar with—like JFrog—while still participating in enterprise change processes. This reduces context-switching, removes friction, and keeps productivity high without sacrificing governance.
Delivering software quickly is essential—but speed alone isn't enough. Enterprises also need to ensure every release is secure, compliant, and aligned with business priorities. This enhanced integration with JFrog builds on ServiceNow’s core strength of bringing intelligence, automation, and end-to-end visibility into workflows—in this case the software delivery lifecycle. With ServiceNow as the system of action, organizations can automatically ingest security and compliance evidence from JFrog into a centralized change workflow—where they’re enriched with operational context like service criticality, incident and outage history, and risk scores—making approvals smarter and faster, driven by policy and aligned with business impact.
For customers, this means fewer manual steps, fewer silos, and fewer trade-offs between innovation and governance. ServiceNow helps ensure that as development velocity increases, operational resilience and compliance standards rise with it.
“Modern software governance depends on bringing together the right data – from development through operations – to make informed, auditable decisions at scale. With ServiceNow’s operational and compliance insights integrated into the JFrog ecosystem, organizations can extend visibility and control even further across their software supply chain. This integration reflects our continued focus on enabling connected, end-to-end governance across the digital lifecycle.” – Rahul Tripathi, GVP and GM of IT Service Management at ServiceNow
Availability
The enhanced integration between ServiceNow and JFrog is just the beginning of what’s possible when DevOps and enterprise governance come together. General availability will be announced soon—but now is the perfect time to start exploring how this solution can help your organization accelerate trusted software delivery at scale.
In the meantime, connect with your ServiceNow or JFrog account team to learn how your organization can get started today.
