Restrict Standard Change Template
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‎07-10-2018 11:54 AM
In Change, is it possible to restrict a Standard Change template to only specific ITIL users in ServiceNow? For example, can the template be restricted to specific Assignment Group(s)?
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Change Management
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‎07-10-2018 02:13 PM
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‎07-10-2018 03:00 PM

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‎07-10-2018 03:32 PM
Yes, it is possible. You will have to create ACL's to restrict the view on Change Templates.
Best Regards,
Rahul
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