Restrict Standard Change Template

[Eric Jones]

In Change, is it possible to restrict a Standard Change template to only specific ITIL users in ServiceNow? For example, can the template be restricted to specific Assignment Group(s)?

[Michael Fry1]

You can add Available for related list and define a User Criteria, like groups are x, y, &. z:

[Eric Jones]

Thank you for your reply Michael. It doesn't appear that my organization has that option activated. I'm checking to see if we can get it enabled. 

[Rahul Shandily3]

Yes, it is possible. You will have to create ACL's to restrict the view on Change Templates.

Best Regards,

Rahul

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