Restricting Visibility of specific catalog items in Catalog Builder

Dhavan Rao B V
Tera Contributor

Hi Team,

There is one requirement on Catalog builder where we need to restrict some of the catalog items visibility in Catalog builder Module in ServiceNow. The restriction would be based on the Catalog and Categories on the Catalog item.

Does any one have idea how we can achieve this? Does ServiceNow allows to control data in Catalog Builder?

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2 REPLIES 2

Paul Curwen
Giga Sage

Pretty sure it cannot be done currently. I have created an Idea for it though, please upvote:

https://community.servicenow.com/community?id=view_idea&sysparm_idea_id=96924785dbcfc15008bbdb85ca96...

 

It is similar to

https://community.servicenow.com/community?id=view_idea&sysparm_idea_id=cb26c37bdb0dc9d0e2adc2230596...

which I would also encourage you to upvote

 

***If Correct/Helpful please take time mark as Correct/Helpful. It is much appreciated.***

Regards

Paul

Ash44
Tera Contributor

Seems like the Ideas did not get enough traction.

I've submitted a new one that I encourage anyone to upvote:

https://support.servicenow.com/ideas?id=view_idea&sysparm_idea_id=c6ede5a947a9fd90c4e1a325126d4374&s...