Risk assessment is not showing questions when open
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06-24-2020 02:09 PM
When you select the Related Link to go to the Risk Assessment, a window opens, but no questions are listed. This is working on the TEST and PROD instance, but no longer working on DEV. Trying to track down what changed on DEV to cause this issue. Need some suggestions of what to check/verify.
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Change Management

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06-30-2020 04:26 PM
Instead of troubleshooting issues with DEV, wouldn't it be faster to just clone down from Prod where it is working?
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07-01-2020 06:39 AM
Thanks for your response. That would be the quickest way, but we have some development projects going on at this time. Also, I am trying to determine what caused this to change/break. Want to make sure none of the development projects caused this issue.
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07-01-2020 06:39 AM
I have opened a SN case for this issue.
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10-06-2020 10:03 PM
Hi Denise, I am facing the same issue. Can you tell what resolution was provided by ServiceNow for this issue ?