Resolved! Hide "View Details" from portal forms
Hi All, Requirement: View details should be hidden from the portal.Can anyone please guide me on this. Thanks in Advance
Forum Posts
Resolved! how to translate custom table field values
I have to translate the data in custom table. I have tried translating in sys_translated_text table but it is not working. (tried in translated/field labels table as well).please help on this issue. TIA.
Update Set - How to Backout an XML update set.
When trying to back out an update set that was loaded using XML, I do not see the Backout action button. Does that not display after Committing the XML update set?
Resolved! Populate groups and roles based on selected user
Hi All I have a form where I would like to populate 2 reference variables - one with all the roles a user has, and one with all the groups a user is a member of. The wrinkle is that the list of groups / roles needs to be based off another reference f...
search for requested for
Trying to find all requests for a specified user. Then creating tasks based on those requests. Getting error Evaluator: com.glide.script.RhinoEcmaError: Cannot read property "requested_for" from null script : Line(4) column(0) 1: var applic...
How to Modify Activity tab on serviceportal
Hi All, I had a requirement to hide the "input " text box on the Activity tab based on a condition (Like if incident state is "resolved" I dont want to show that text box). How can I update it? is it possible to do so?Below is the screenshot.
ServiceNow vs Sharepoint for Knowledge Management
Hello Folks, Do we have any material / presentation available which shows comparison between ServiceNow and SharePoint for Knowledge management. Why one is better than other? Also, should we integrate between the two, are there any challenges?
Resolved! Contextual search doesn't show up on record producer
I added a macro field on record producer and configured as follows. This doesn't display on the record producer. Also by default what value does it take for the search to work. Is there a field I need to define?
Resolved! How to create follow up field for incident form.What is follow up field?
Hi, Can anyone help me to create follow up field for incident form. I need to send reminder notification using this field.
Resolved! g_scratchpad not defined : error coming onSubmit catalog client script
Hello All,I have written one catalog client script using g_scratchpad.It is working on portal but on the backend side form.Please let me know how can this be solved.Script: function onSubmit() { var actionname = g_form.getActionName(); if (g_scratchp...
Resolved! In a flow designer the rest of the approvals are set to no longer required after a first rejection
Like it says in the title, I got a flow on flow designer that is using an approval action to create multiple approvals, the conditions for approval and rejection on this flow are the following. For approval condition is set so it should wait until ev...
Send attachment through REST API if Content-Type is Multipart/form-data
Hi I am trying to integrate Freshdesk with ServiceNow using REST API. We have a requirement to create a ticket along with attachment. We have configured a REST Message and a post method to do so. I am able to create a ticket without attachment using ...
Resolved! How to add incident to Ci's Incident related list if the ci is added in the outages
Hi All,->I need to add incident to the Ci's Incident related list, if the ci is added in the outages related list. If I add ci to outages, in that ci's related list I want to add the Incident number. -> In the below images "*BOW-IBM" is added in Outa...
Resolved! Create alert for a service catalog variable
I have a need to create an alert on a variable at the SCTASK level/table. Need the alert to display below the requested for variable. I can get the alert to display on the form but cannot figure out what I am doing wrong that it will not display be...
What are the interview questions on Performance Analytics, Dashboard, Reporting, home page, gauges etc?
What are the interview questions on Performance Analytics, Dashboard, Reporting, home page, gauges etc?
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