Risk Assessment not Authorized

David_Pickering
ServiceNow Employee
ServiceNow Employee

Getting an unusual error.

I have several Risk Assessments that are defined and I know work another instance.

However in this particular instance when I click on Fill out Risk Assessment in the Change, it gives me an error saying "You are not authorized for this assessment"

I cannot work out why this is not allowing me to execute it. Even Admin cannot run any assessments.

Thanks for any help.

14 REPLIES 14

Hi David,

 

what was the fix for this?

Hi David, Can you share you fix please. 6 years later and this is still an issue. Thanks Ellie

Wendy Peterson
Giga Guru

I am having the same issue as David is having below
"Risk Assessment not Authorized

Wed, 11/02/2011 - 17:04 — David.Pickering
ServiceNow Employee

Getting an unusual error.

I have several Risk Assessments that are defined and I know work another instance.

However in this particular instance when I click on Fill out Risk Assessment in the Change, it gives me an error saying "You are not authorized for this assessment"

I cannot work out why this is not allowing me to execute it. Even Admin cannot run any assessments"

Any ideas? It looks like he applied some fix but I am not seeing what the fix is. I tried the code script change as the above poster that did not work for me. We are in the process of implemented Change and they would really like to use this feature.

I am logged in as an Admin I can't run it from where I've created it I get the not authorized and can't run it from a change window




mdwallick
Giga Contributor

Contact support and describe the problem. They will provide you with a fix for the survey_take UI page.


Wendy Peterson
Giga Guru

Anyone have a fix for this. I've had a ticket in with SN since 2nd week in November with no luck on getting them to fix it. We are suppose to go live on 1/2 after New Years..