Requirement :A specific dashboard report is not visible to a user & showing below mentioned message. I've to make this report visible in a dashboard tab."Sorry, you do not have access to this indicator, breakdown, or element combination. Please cont...
Is it possible to implement a workflow so that when an incident occurs, a phone call will be made (and will continue to ring until the person in charge notices it)?
Hi All, I have query regarding translating few fields in 'platform analytics experience' dashboard homepage. After upgrading to Washington version, we see some fields are coming in English instead of French in the board.Please check below attached sc...
I have clicked the ui Action (Resend Reminders) inside the Rota for our group. I can see the entry in the event log that it was triggered but nothing ever comes out of it. I can't tell from the event log message what is happening? It looks like...
Hi All,There is a mobile phone (phone_number type) field OOB on sys_user table. When a user enters incorrect format, a error message is shown. Where is that validation happening? I do not see any client script Thanks!
Hello all, I need assistance in figuring out where these worklogs are coming from. What I am doing to make these logs appear is going to a change record, going to a related list tab named: "Incidents Caused By Change" which is a table named: u_...
I have server side script that runs and queries incident table and returns matching incidents. This output result from this script needs to emailed in a csv file, so how to reuse this code to email file
I need to get values from list collector field and pass it to Ajax I have two fieldsPrimary owner - reference Secondary owner - list collector Now I need to fetch all the values from both the fields (field 1: Primary owner - reference, field 2: Secon...
I have a list collector using the source table sys_user.I need to build a qualifier that uses the following. Active = TrueEmail = Ends with @company.comEmail <> End with .contractor@company.com The goal is to show all active users but not the Contrac...
Hi everyone, I am creating a major incident process and the group that will handle the accepted MI is the MI management group. After making the communications plan, I would create the on-call schedule to have the members on-call at the shifts In this...
What is the method for presenting variables or fields in a side-by-side format at catalog item? Thanks Ram
Hi,How can we attach an inbound email to a case that we are creating.For example if ServiceNow is receiving an email I have inbound action to create a case based on itI also want the same email to get attached to that case including the attachments i...
Hi, Normally how many days it takes to close the problem ticket once resolved. And where can I find regarding this auto-closure of problem.Thanks in advance
I'm using a list collector on a form showing the List Table as sys_user source.I'm only seeing small list of users, I can type a user name and it's available to use, but our users want to see the entire list of users.
Hi,In ATF i am not able to create a user by using the create user please help me why ? Please help me out why it is failing ? Thanks
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