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Request Item via Link

Submit a request via a link without pressing the submit button in the ServiceCatalogue again.In other words, I don't need a link to the catalogue item, but the order should be triggered immediately when the link is clicked.I hope someone can help me ...

Issue with sorting the records

Hi Team,  I'm facing an issue in sorting the records.  For eg. I have 6 records of different change types and their count like "Normal - 2", "Emergency - 1", "Standard - 3".  I don't want the sort based on alphabetical asc or desc. I want customized ...

Custom widget in Service operation workspace

Hello Team -   I've created new cards on the landing page inspired by the existing ones. Clicking on the sections related to 'donuts' updates the list below to display the relevant records. However, I'm currently exploring how to make the newly adde...

PaulSylo by Tera Sage
  • 922 Views
  • 4 replies
  • 1 helpfuls

Record producer is submitting even after giving error message

I have a on submit client script which is having AJAX call. when i try to submit the form with false condition the code is throwing error message, but the form is submitting even after throwing error message. Any help on this.Note: I used "return fal...

Aajay123 by Tera Contributor
  • 439 Views
  • 5 replies
  • 0 helpfuls

Resolved! How to make Script InClude client-callable run as system

Hello community, I have a situation like below: - In our system, there is a before query business rule, run on Group table, it will restrict non-admin user to see inactive groups.- I have a form for Group creation- When enter a Group name, it will ca...

Thuy Thao by Tera Guru
  • 1167 Views
  • 4 replies
  • 5 helpfuls

Resolved! Hide one assignment group from INC, CHG and PRB forms list view.

Hi, There is one assignment group I want to hide from the list view of Incident, change, problem forms.I want to see that Group only on Requested item and Catalog task.Help?I am trying to update the existing Dictionary Entry Override on Incident tabl...

Vaishnavi35_0-1718696826361.png

GlideAggregate GroupBy() - Get records for each group by value

Hi All, When we use GlideAggregate to group by, i know it possible to get a count against a grouped by field. But rather than getting a count, can i get a return of those values. For example on asset table, group by assigned to user (to get distinct ...

Abbey2 by Tera Expert
  • 31171 Views
  • 6 replies
  • 2 helpfuls