RITM Approved by flow keeps setting "approval" field incorrectly

PavelP
Mega Sage

‎10-14-2024 07:15 AM

Hi,

we are dealing with a Flow problem, when trying to have approval created.

After RITM is created, it takes the Flow a moment before Approvals are created. However this leads to the field "Approval" being set as "Approved" - even though there are approvals expected.

When the approvals are created, the field changes to "Requested", but the change is already in activity log.

Is there a way how to prevent this - when we know there is an approval expected?

 

PavelP_0-1728915234103.png

 

 

Thanks in advance for help

Best regards

Pavel

 

 

 

 

 

 

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Lisa West1
Tera Contributor

‎02-05-2025 09:56 AM

Hi Pavel, did you find a solution?  I am experiencing the same issue.

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PavelP
Mega Sage
In response to Lisa West1

‎02-06-2025 12:51 AM

Hi, we didn't find a solution. Customer in the end accepted the record in activity log, as the process itself worked fine.

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