RITM State Remains "Requested" After Approval Processs for 2nd Approval
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hello @alt ,
What operation are you performing in update ritm record after every approval ? Ask for approval is of which type like anyone can approve or all approve, % people can approve?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
anyone can approve on the 1st approvers and the 2nd approver: All user can approve or reject
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hello @alt
Use the Set field/column of Table: sys_history_line (All > sys_history_line.FILTER) will help to identify any such record history as what all happened with the record. I would recommend you look at it to identify whether any existing server-side logic is recreating the approval records or not.
Hope that helps!