Schedule catalog request to trigger quarterly

Christian22A
Tera Contributor

‎03-07-2024 08:18 AM

I am curious what is the best approach to trigger the submittal of a requested item on a quarterly basis.  I believe creating a flow and then using a custom action to trigger quarterly, but I am unsure if this is correct.  Please advise

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-07-2024 08:21 AM

HI @Christian22A 

 

Yes, Flow is best option and you can set the trigger for same. Flow is low code.

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Christian22A
Tera Contributor
In response to Dr Atul G- LNG

‎03-07-2024 08:47 AM

My issue is trying to set the trigger for the specific quarterly dates.  I don't have the option to set specific dates and there is no quarterly option.  Will this take advanced scripting?

 

quarterly RITM flow.PNG 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Christian22A

‎03-07-2024 08:49 AM

Yes need to script it.

 

https://www.servicenow.com/community/developer-forum/need-help-on-trigger-notification-quarterly/m-p...

https://www.servicenow.com/community/itsm-forum/send-a-notification-quarterly-to-group-managers-to-m...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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