Schedule catalog request to trigger quarterly

[Christian22A]

I am curious what is the best approach to trigger the submittal of a requested item on a quarterly basis.  I believe creating a flow and then using a custom action to trigger quarterly, but I am unsure if this is correct.  Please advise

[Dr Atul G- LNG]

HI @Christian22A 

Yes, Flow is best option and you can set the trigger for same. Flow is low code.

[Christian22A]

My issue is trying to set the trigger for the specific quarterly dates.  I don't have the option to set specific dates and there is no quarterly option.  Will this take advanced scripting?

 

[Dr Atul G- LNG]

Yes need to script it.

https://www.servicenow.com/community/developer-forum/need-help-on-trigger-notification-quarterly/m-p...

https://www.servicenow.com/community/itsm-forum/send-a-notification-quarterly-to-group-managers-to-m...