Scheduling Assistant to avoid conflicts - Scheduling conflict detected
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06-17-2025 06:07 AM
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06-17-2025 06:49 AM
Hello @Srikanth_9 ,
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Conflict Detection:ServiceNow automatically detects scheduling conflicts based on factors like freeze windows, maintenance windows, and release or downtime schedules.
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Interactive Timeline:The interactive timeline calendar allows users to visualize schedules and identify potential overlaps.
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Notifications:When a conflict is detected, users receive notifications to alert them of the issue.
- Plan Projects Realistically: Use realistic estimates when scheduling projects.
- Resource Calendar: Utilize the resource calendar to monitor availability and capacity.
- Communication: Communicate with other project managers and team members to coordinate schedules.
- Buffers: Add buffers to timelines to allow for flexibility.
- Involve Others: Involve relevant stakeholders in the decision-making process.
- Adjust Schedules: Make necessary changes to schedules to resolve conflicts.
- Conflict Resolution: When conflicts are detected, use the Apply Stashed Changes dialog to resolve conflicts.
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06-18-2025 04:14 AM
Hello @Abbas_5 ,
I need to know how the Interactive Timeline calendar was configured to get the available schedules in SNOW. Could you please help me with this.
Thanks & Regards,
Srikanth Akula.
Thanks
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06-18-2025 04:29 AM
Hi @Srikanth_9
I doubt we can access this code, because it's not a typical UI Action — it's more like an HTML page, and we likely don't have access to that level of code.
🛠️ You can log a Now Support case with the team to get more details or clarification.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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