Script error

rahul122
Tera Contributor

I am facing a script error issue in the change form when the change is approved under the status field i have checked the client scripts but i could find any thing related to status change ,how can i solve this please help

WhatsApp Image 2024-06-27 at 20.47.56_49746123.jpg

 

 

12 REPLIES 12

Yea it is happening when status is changed from review to pending approval 

rahul122
Tera Contributor

I have checked now the UI policies and work flow too but haven’t found the root cause is there any solution how to debug this 

Nilanjan1
Mega Sage

@rahul122 I was also searching for the same issue, but mine will be a bit different. I found one article which is close to the error that you are showing...but it has got some custom scripting going on in BR & client scripts, please check if this solution works for you. 

 

https://www.servicenow.com/community/itsm-forum/script-error-encountered-when-changing-this-field-pl...