Send a Notification When Change End Time is Being Reached

[Snow Tomcal]

Hi All,

I want to create a notification when a change request end time field is being reached.

Does anyone know how to do this?

Thanks:)

[Hari Prasath]

@Snow Tomcal ,

You can use the flow designer and run that everyday. Use the lookup records action and look up the change records which has the end date today and send the notification to that change records.

Please make the answer as helpful, if helped you accordingly.

Thanks,

Hari

[Snow Tomcal]

Is it possible to use a business rule instead?

[Hari Prasath]

I don't think you can achieve this using business rule. You can achieve this requirement by using Flow designer or by using Scheduled Jobs. 

Please make the answer as helpful, if helped you accordingly.

Thanks,

Hari

[Ankur Bawiskar]

@Snow Tomcal 

You can use flow designer for this with no script.

I shared solution for something similar sometime ago. enhance it as per your requirement

I cannot seem to get an Email Notification when a record's due date is reached 

If my response helped please mark it correct and close the thread so that it benefits future readers.