Send Notification not working in Flow Designer

[Prachi Tikhe]

Hi, 

   I want to create email notification on a particular catalog item so I created Event and Notification. Trying to fire that via 'Flow' not 'workflow' using "Send Notification" action but the notification I created not displaying there. It is in the same table "Requested Item" but still not showing. Any suggestions on this. Thanks

[Mohit Kaushik]

Hi Prachi,

First thing if you want to fire a notification via flow by using send notification action then you don't need event creation for that.

Second thing In your notification in when to send section, 'Send when' should be as 'triggered' and not as event fired. You will have to change that in your actual notification.

Please mark this as correct and helpful if it resolved the query or lead you in right direction.

Thanks,
Mohit Kaushik
Community Rising Star 2022

[Prachi Tikhe]

Okay thanks now I can see the option there of my notification. But while testing in DEV in activities the email is not displaying. You have any solution on that?The emails are system generated probably will be visible in Production is it?

[Mohit Kaushik · Accepted solution]

You can check them in email logs.

Thanks,

Mohit Kaushik

[Prachi Tikhe]

Thank you so much