Send notification when flow or subflow State is Waiting after certain duration of time.

[Adam Cartrette]

Hello everyone.

I'm doing work on a flow and subflow that does both automated record state updating and waiting for user to manually update the state with Wait For Condition. There are times when the users may manually skip the flow/subflow, by updating the state of the record to the wrong state causing the flow/subflow to stall in a Waiting state.

I'm looking to see if there is a way to send a notification when a flow or subflow hasn't been updated after a certain period of time and is in Waiting state.  Or if there is a better method to keep the flow moving forward. 

[Kieran Anson]

Hi,

Can you share an image of your current flow? It's likely we can change it's operational order to prevent the issue you're seeing

[Adam Cartrette]

Here are the screenshots of the IHY V&H subflow.