Server-Side Scripting

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

vishwajeet5550 · ‎01-30-2025

GlideRecord is a powerful server-side API in ServiceNow used to query, insert, update, and delete records from the database. It is commonly used in business rules, script includes, scheduled jobs, and background scripts.

var gr = new GlideRecord('incident'); // Specify the table name
gr.addQuery('priority', 1); 
gr.query(); 

while (gr.next()) {  
    gs.info('Incident Number: ' + gr.number);
}

View solution in original post

Viraj Hudlikar · ‎01-29-2025

Hello @PritamG

Check this GlideRecord | ServiceNow Developers

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

Sandeep Rajput · ‎01-29-2025

@PritamG Here are some useful links

https://www.youtube.com/watch?v=-GPjps0r0KI

https://www.servicenow.com/community/developer-blog/servicenow-gliderecord-tutorial-servicenow-glide...

Hope this helps.

Ankur Bawiskar · ‎01-29-2025

@PritamG

there are lot of resources in docs, community, youtube about this

Did you go through that?

Are you looking for specific requirement or stuck somewhere?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Dr Atul G- LNG · ‎01-29-2025

Hi @PritamG

https://developer.servicenow.com/dev.do#!/learn/learning-plans/xanadu/new_to_servicenow/app_store_le...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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