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Service Portal AI search

Shalani Rajendr
Tera Contributor

‎03-13-2025 10:31 PM - edited ‎03-13-2025 10:31 PM

Hello everyone,

     I have a custom portal enabled which is my default landing page.

I have enabled the AI search and configured the ai search. On any keyword search and clicked on search button it takes to another page to display the results where i have configured 5 tabs like All Sources, Catalogue items, Knowledge articles, My orders, My incidents. Now i need to enable pagination for every tabs to display results 10 per page. How to achieve this functionality with previous & next button in service portal widget for AI search results.

 

Thanks in advance!

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-13-2025 11:28 PM

Hi @Shalani Rajendr 

 

Not 100% sure but check this

 

https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/build/service-portal/ta...

 

 

https://www.servicenow.com/community/developer-advocate-blog/building-a-custom-pagination-widget-for...

 

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Shalani Rajendr
Tera Contributor
In response to Dr Atul G- LNG

‎03-13-2025 11:48 PM

Hello @Dr Atul G- LNG ,

    Thanks for your response. I'll check and let you know if it works for me.