Service Portal AI search

Shalani Rajendr · ‎03-13-2025

Hello everyone,

I have a custom portal enabled which is my default landing page.

I have enabled the AI search and configured the ai search. On any keyword search and clicked on search button it takes to another page to display the results where i have configured 5 tabs like All Sources, Catalogue items, Knowledge articles, My orders, My incidents. Now i need to enable pagination for every tabs to display results 10 per page. How to achieve this functionality with previous & next button in service portal widget for AI search results.

Thanks in advance!

Dr Atul G- LNG · ‎03-13-2025

Hi @Shalani Rajendr

Not 100% sure but check this

https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/build/service-portal/ta...

https://www.servicenow.com/community/developer-advocate-blog/building-a-custom-pagination-widget-for...

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Shalani Rajendr · ‎03-13-2025

Hello @Dr Atul G- LNG ,

Thanks for your response. I'll check and let you know if it works for me.