Service portal Reference field values in dropdown should show more than 1 columns.. How to configure this ?

sairams · ‎12-06-2018

Service portal Reference field values in dropdown should show more than 1 columns

In ESS & Service portal on a maintain item has.

Variable name: configuration item

variable type: reference to cmdb_ci

Requirement : To show extra fileds like field2, field3 like (class name , application type etc ) in the drop down

Suppose we have duplicate ci names then shwing additional fields in dropdown will help to pick right CI ...

Please suggest how to configure more fields in cmdb_ci table...

rahulpandey · ‎12-06-2018

Hi,

Below is the attribute

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=location,ref_ac_columns_search=true

Above I am searching with location also.

sairams · ‎12-10-2018

Wonderful! It works & Thanks for quick help..

Arely · ‎01-06-2025

Thanks! that works!

corjack · ‎06-24-2020

Hi. Anyone know of a way to change the column order? In the picture above switch field 2 with field 3.

Thanks!

rahulpandey · ‎11-15-2020

Hi,

I would suggest you to create a new thread 🙂