Servicenow Access Request automation
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3 weeks ago
Hello Everyone,
I have one requirement to automate to add the groups the user.
i have catalog item having the variable Required Groups and type is Multiline text and having Model Person variable and it is reference type connected to Sys User table, Model person Related Groups list collector type .
if the client after select the Model Person that person related groups are auto populate in Model person Related Groups variable. the client just copied required groups and paste the Required groups and order the place.
after the under RITM Approvals will trigger ,after approving the approval Task should create and add groups to the user , if the user already having those group removed those groups and add those groups again after that task should go to closed completed state and RITM as well go to Closed completed state.
For this provide me possibilities ways of solution.
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3 weeks ago
after following above steps this error is coming
