servicenow application server failes with JVM exited while loading the application errror.

Leelakrishna83
Tera Contributor

After starting applciation node, just within few seconds app node is going to failed state with  JVM exited while loading the application error.

systemctl status snowapp-01.service
● snowapp-01.service - ServiceNow Tomcat Container for snowapp-01 in /glide/nodes/snowapp-01 instance
Loaded: loaded (/etc/systemd/system/snowapp-01.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Wed 2023-08-16 13:07:41 CEST; 3s ago
Process: 3819728 ExecStart=/glide/nodes/snowapp-01/startup.sh (code=exited, status=0/SUCCESS)
Main PID: 3819822 (code=exited, status=1/FAILURE)

Aug 16 13:07:33 snowapp1-se.ddc.teliasonera.net startup.sh[3819779]: Starting Glide (snowapp-01)...
Aug 16 13:07:33 snowapp1-se.ddc.teliasonera.net systemd[1]: Started ServiceNow Tomcat Container for snowapp-01 in /glide/nodes/snowapp-01 inst>
Aug 16 13:07:38 snowapp1-se.ddc.teliasonera.net snc-platform-snowapp-01[3819822]: JVM exited while loading the application.
Aug 16 13:07:39 snowapp1-se.ddc.teliasonera.net snc-platform-snowapp-01[3819822]: JVM exited while loading the application.
Aug 16 13:07:40 snowapp1-se.ddc.teliasonera.net snc-platform-snowapp-01[3819822]: JVM exited while loading the application.
Aug 16 13:07:41 snowapp1-se.ddc.teliasonera.net snc-platform-snowapp-01[3819822]: JVM exited while loading the application.
Aug 16 13:07:41 snowapp1-se.ddc.teliasonera.net snc-platform-snowapp-01[3819822]: There were 5 failed launches in a row, each lasting less than 300>
Aug 16 13:07:41 snowapp1-se.ddc.teliasonera.net snc-platform-snowapp-01[3819822]: There may be a configuration problem: please check the logs.
Aug 16 13:07:41 snowapp1-se.ddc.teliasonera.net systemd[1]: snowapp-01.service: Main process exited, code=exited, status=1/FAILURE
Aug 16 13:07:41 snowapp1-se.ddc.teliasonera.net systemd[1]: snowapp-01.service: Failed with result 'exit-code'.

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