ServiceNow integration with Confluence

[kauzi007]

Hello All, 

I am using San Diego Patch 3 version of SNOW. 

We are also using our Virtual Agent to access knowledge management articles etc. 

We have Confluence in our company which has a huge knowledge Base. We wanted to do integrate ServiceNow and Confluence where we could fetch the documents/Articles through our VA Chatbot.

But before this we want to know fi there is an integration possible between ServiceNow and Confluence. Can you guys please help us with some documents ? 

[Community Alums]

Hi @kauzi007 ,

This is the Official doc : https://docs.servicenow.com/en-US/bundle/sandiego-it-asset-management/page/product/software-asset-ma...

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

[JonathanWong]

Hey Sandeep,

I don't understand how that link is relevant to having the VA Chatbot reference Confluence KB articles.  Are you sure that was the correct link?

[Simran Gadodiya]

@kauzi007 did you find any solution? we have same requirements.
Any help will be appreciated.
Thanks

[svani]

Hi @kauzi007 , 

Did you achieved the above requirement. Please let me know the steps we have the same requirement. Anything would be helpful. 

Thanks in advance